As you compose your message, you will see the option to select your desired message type. One of the upgrade options available is WhatsApp messaging. WhatsApp is one of the most popular messaging apps in the world, but what is it and how can it be used in your messaging campaigns?

WhatsApp is a free messaging app with over 2 billion active users that can be used to share rich media with customers and drive engagement. More specifically, features of WhatsApp include branded business profiles, 2-way chat interactions, image and video support, read receipts, and Cross OS support.

WhatsApp and device compatibility

Unlike other enriched forms of communication, like RCS messaging, WhatsApps can be received by any device that has downloaded the application. You can even download WhatsApp from an Android PC, laptop, or tablet.

Benefits of WhatsApp messaging

Upgrading to WhatsApp messaging helps you engage in the way your customer wants and fosters a rich interactive experience. Apart from viewing images and videos, customers can interact with your business in real-time. You can maximise the ROI of your marketing campaigns by engaging with your customer database at scale safely and securely.

Upgrading to WhatsApp Messaging

If you would like to learn more about WhatsApp messaging or upgrade to this feature, all you need to do is fill out our enquiry form. One of the members of our team will shortly reach out and assist you with the upgrade process.